We are seeking an enthusiastic Sales & Customer Service Associate to help manage our sales, customer service, retention, and engagement efforts at Triangle Foundry Yoga, Cycling, and Strength Training studio located in Pleasant Hills, PA. We are looking for an individual that would like to commit to at least two shifts a week with the flexibility to pick up or swap shifts with other staff as needed. This position is a customer facing position.

Qualifications

• Excellent sales, communication, and customer service skills
• Goal-oriented with an ability to achieve sales targets and an excitement about exceeding goals 
• Motivated by sales commissions 
• Strong customer service skills
• A background in retail or other sales position 
• Ability to learn and use FitDegree, Lenzvu, & Google Sheets for tracking purposes 
• Must be fluent in English and have excellent communication skills via in person, phone, SMS, and email
• Strong organization skills
• Possess a high attention to detail when working with documentation tasks
• Must be able to work under pressure and meet tight deadlines
• Schedule flexibility and variability is required 

A successful candidate will: 

• Report directly to the Studio Owner
• Be responsible for prospect nurturing, new membership sales and the retention of current members
• Meet and exceed assigned sales goals
• Consistently create a warm and welcoming environment for clients
• Enjoy connecting with customers, asking questions and building relationships and community
• Have the ability to multitask in a fast paced environment
• Be passionate about what they are selling and confidently make intelligent recommendations based on the client's needs
• Be high energy, positive and self-motivated
• Assist with studio cleanliness, and occasional Pop-up/Marketing events within the community
• Ability to delegate cleaning, organization, and supply stocking tasks to cleaning staff members
• Be a team player
• Conduct studio tours with new prospects to build rapport and facilitate sales
• Be knowledgeable about current products, programs and pricing
• Other duties as assigned

Requirements:

• Minimum 3 years sales experience
• Passion for yoga/fitness/health industry and able to speak to benefits of what we offer
• Strong computer skills

Benefits & Compensation:

• Compensation includes an hourly rate as well as commission
• Unlimited membership included to take as many in studio or virtual classes as you'd like ($169/month value)
• Discount on select merchandise and special events
• Access to our video library of hundreds of recorded classes

How to Apply:

All serious candidates must email a cover letter including responses to the following 3 questions. Please note, any applications without a cover letter will not be considered.

1. What makes you the ideal candidate for this position?
2. Within your sales experience, what have you been most proud of?
3. What motivates you?

Paid training will be provided.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, or qualifications required.

We are seeking enthusiastic Work Traders to help manage the cleanliness, organization, and customer engagement efforts at Triangle Foundry Yoga, Cycling, and Strength Training studio located in Pleasant Hills, PA. We are looking for an individual that would like to commit to at least one shifts a week with the flexibility to pick up or swap shifts with other staff as needed. This position is a barter position.

Qualifications

• Enjoys cleaning and organizing
• Strong customer service skills
• Must be fluent in English and have excellent communication skills
• Strong organization skills
• Schedule flexibility and variability is required 

A successful candidate will: 

• Report directly to the Work Trade manager
• Be high energy, positive and self-motivated
• Work closely with the Sales & Customer Service Associates
• Be a team player
• Be willing to tackle additional tasks outside of regular cleaning tasks (such as creating customer welcome packets, tending to plants, updating signage, etc)
• Be knowledgeable about current products, programs and pricing
• Other duties as assigned

Requirements:

• Passion for yoga/fitness/health industry
• Reliable and Responsible
• Strong communication skills

Benefits & Compensation:

• Compensation includes an hourly barter rate that can be applied towards anything at the studio (including a monthly membership, class packs, individual classes, events, workshops, retail, and more)
• Free access to our video library of hundreds of recorded classes

Paid (barter) training will be provided.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, or qualifications required.

EXPECTATIONS:

• you are empathetic and understanding of customer's needs
• you are flexible and able to tailor to customer needs
• you are a team player
• you believe in our foundation (community, connection, and confidence), as well as diversity and inclusion

REQUIREMENTS:

• At minimum: Level 1 Sound Bath Certification or equivalent

EXPECTATIONS:

• you have an inclusive and permissive teaching style
• you are open and willing to adhere to Triangle Foundry class formats and styles
• you are high energy, positive, and motivating (without being a drill sergeant)
• you meet students where they are by offering options
• you are a team player
• you believe in our foundation (community, connection, and confidence), as well as diversity and inclusion.

REQUIREMENTS:

• Group Exercise Certification or 6+ months previous group fitness instruction experience
• Fitness insurance
• CPR certification

EXPECTATIONS:

• you have an inclusive and permissive teaching style
• you are open and willing to adhere to Triangle Foundry class formats and styles
• you are high energy, positive, and motivating (without being a drill sergeant)
• you meet students where they are by offering options
• you are a team player
• you believe in our foundation (community, connection, and confidence), as well as diversity and inclusion.

REQUIREMENTS:

• Group Exercise Certification or 6+ months previous group fitness instruction experience
• Fitness insurance
• CPR certification

EXPECTATIONS:

• you have an inclusive and permissive teaching style
• you meet students where they are in their practice
• you are a team player
• you believe in our foundation (community, connection, and confidence), as well as diversity and inclusion.

REQUIREMENTS:

• 200 hour certification
• Fitness insurance
• CPR certification

EXPECTATIONS:

• you are empathetic and understanding of customer's needs
• you are flexible and able to tailor to customer needs
• you are a team player
• you believe in our foundation (community, connection, and confidence), as well as diversity and inclusion

REQUIREMENTS:

• At minimum: Level 2 Reiki Certification